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Exit interview

Learn honestly why people leave: questions, notes and actions for the company.

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Exit interview

Company: Brightwater Analytics
Employee: Maria Santos
Job title: Customer Success Manager
Team: Customer Success
Started: 9 June 2023
Last working day: 31 March 2027
Kind of leaving: Kind of leaving
Interviewer: Lucia Moreau, People Partner
Date of interview: 24 March 2027

Taking part is voluntary. What you say is shared only with the people who need it to improve the company, and it will not affect your reference.

1. Why are you leaving?

A role with more responsibility, and a shorter journey to work.

2. The job

What did you like most about working here?

The team, and the freedom to run my own accounts.

What would have made your work easier or better?

Few chances to move up, and tools that are slow.

3. Your manager and team

Supportive and clear, but too busy for regular one-to-ones.

4. Questions to ask in the interview

  1. Did you have the tools, training and information you needed?
  2. Did you feel your work was recognised and your pay fair?
  3. Did you see a path to grow here?
  4. Did you ever see anything at work that worried you, such as unfair treatment, safety or breaking the rules?
  5. What one thing should we change first?

5. Coming back

Yes, I would come back for the right role.

6. Practical points at leaving

  • Company equipment, keys and cards returned
  • Accounts closed and access removed
  • Final pay, leave and benefits explained
  • Forwarding address for tax papers and post

7. Actions for the company

Review the promotion path in Customer Success
Hold monthly one-to-ones for every team

Interviewer: Lucia Moreau, People Partner Date: 24 March 2027

Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are.

People and HR

What this template is for

An exit interview form with questions on why someone is leaving, their manager, the job and the company, and a summary of what to act on. Fill it in online.

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all People and HR templates

People and HR

What you fill in

The form asks for 15 details. The document fills itself in as you type.

  • Company name

    For example: Brightwater Analytics

  • Employee leaving

    For example: Maria Santos

  • Job title

    For example: Customer Success Manager

  • Team (optional)optional

    For example: Customer Success

  • Started on

    For example: 9 June 2023

  • Last working day

    For example: 31 March 2027

  • Kind of leaving

  • Interviewer (name and role)

    Ideally not the person's own manager.

    For example: Lucia Moreau, People Partner

  • Date of the interview

    For example: 24 March 2027

  • Main reason for leaving (their words)optional

    For example: A role with more responsibility, and a shorter journey to work.

  • What they liked mostoptional

    For example: The team, and the freedom to run my own accounts.

  • What could be betteroptional

    For example: Few chances to move up, and tools that are slow.

  • Feedback on their manageroptional

    For example: Supportive and clear, but too busy for regular one-to-ones.

  • Would they work here again, or recommend it?optional

    For example: Yes, I would come back for the right role.

  • Actions for the companyoptional

    One action per line, with a name next to it if you can.

    For example: Review the promotion path in Customer Success Hold monthly one-to-ones for every team

People and HR

What is inside

The parts of this document, in order.

  1. 11. Why are you leaving?
  2. 22. The job
  3. 33. Your manager and team
  4. 44. Questions to ask in the interview
  5. 55. Coming back
  6. 66. Practical points at leaving
  7. 77. Actions for the company

Templates

How it works

  1. 01

    Fill in

    Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

  2. 02

    Check

    Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

  3. 03

    Download

    Save it as a Word document to edit further, or as a PDF to send or print.

Make it yours with AI

Open it in the chat and ask for changes: shorter, firmer, another situation, another language.

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People and HR

Questions people ask

What details does this template ask for?

The form asks for 15 details, starting with Company name, Employee leaving, Job title, Started on, Last working day. 7 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

What should I check before I use this template?

Tell the person that taking part is voluntary and say who will read the answers. Keep them private to the people who need them, and do not use them against anyone. Follow your local rules on employee records.

Are these HR templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do the HR templates follow my country's employment law?

They assume no country's law. Employment rules differ a lot, so each template says where to check local requirements before you use it.

Can a small team use them too?

Yes. They work for a team of two or a company of two thousand, and you can cut any section you do not need in the Word version.

Templates

See all People and HR templates

Templates

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