Are these policy templates free?

Most are. Fill in and download them for free, with no account. A few longer policies are premium: free to fill in, paid once to download, and marked with their price.

Does a privacy notice make my website compliant?

No document alone does. A notice must match what your site really does with data, and the law depends on where your visitors are. Use the template as a base and check the rules that apply to you.

Where should I publish a policy?

Put it on its own page and link to it from your footer and from the checkout, so customers can find it before they pay.

How often should I update a policy?

Whenever your practice changes, and at least once a year. Put the date on the page so people know which version applies.

Free policy and terms templates

Returns and refund policies, terms and conditions of sale, and a website privacy notice. Fill in how your business works and get a clear page your customers can read.

6 templates

Terms and Conditions of SaleLast updated: 7 November 20261. About these terms1.1 These terms apply to every order for goods that you place with us through Your website,…1.2 In these terms, "we", "us" and "our" mean Your business name, of Business address.…1.3 Our details:Company and tax numbers (optional)Email: Customer service emailPhone: Customer service phone (optional)1.4 Order of precedence. If these terms conflict with what we agreed with you in a written quot…1.5 If you are a Consumer, nothing in these terms takes away the rights that consumer law gives…Terms and conditions of saleSet out how customers order, pay, receive goods, cancel and complain.Policies and terms
Privacy NoticeLast updated: 7 November 20261. Who we areYour business name ("we" or "us") runs the website Your website and is responsible for…Address: Business addressCompany registration number: Company registration number (optional)Email: Email for privacy questionsData protection officer: Data protection officer (optional)This notice explains what personal data we collect when you visit our website, contact us or bu…2. The data we collect~~Contact details: your name, email address, phone number, and delivery and billing addresses.~~Website privacy noticeTell visitors and customers what data you collect, why, and what their rights are.Policies and terms
Anti-money laundering policyCompany: Company nameBusiness: What the business doesRules that apply: Country or regulator whose rules apply (optional)Compliance officer: Person in charge of this policyApproved by: Approved byEffective from: Effective fromNext review: Next review (optional)PurposeCompany name will not be used to hide or move money from crime. This policy tells everyone…Who must follow itAnti-money laundering policySet out how your business spots and reports money laundering: checks, red flags, reporting and records.Policies and termsPremium, €4.99
Cookie policyWebsite: Website addressOwner: Company or site ownerLast updated: Last updated1. What cookies areCookies are small text files that a website saves on your device when you visit it. Similar tec…2. How we use themWe use four kinds of cookies on Website address. Cookies that are strictly necessary are al…3. Cookies we useNecessary cookiesThese make the site work, for example to keep you signed in or to remember your cookie choice.…Cookie policyTell visitors which cookies your website uses, why, and how they can control them.Policies and terms
Returns and Refund PolicyLast updated: 7 November 2026This policy explains how to return items you bought from Your shop's name at Your website…1. Return windowYou can return most items for any reason within Days customers have to return days after th…The following items cannot be returned unless they are faulty: Items that cannot be returned…2. Condition of returned itemsPlease return items unused and in their original condition and packaging, with any tags still a…3. How to return an item~~Tell us within the return window, by email to Email for returns, giving your order number a…Pack the items securely, with your order number.~~Returns and refund policyTell customers how long they have to return, how to do it and when they get their money.Policies and terms
App name terms of useLast updated: Last updated1. Who we are and what these terms cover1.1 These terms are between you and Company that runs the app of Company's address ("we…Company registration and tax numbers (optional)1.2 They apply to App name ("the app"), including its software, content, updates and any re…What the app does1.3 You can contact us at Support email.2. Accepting these terms2.1 By creating an account, or by installing, opening or using the app, you agree to these term…2.2 If you use the app for a business or for another person or organisation, you confirm you ha…Terms of use for an appSet the rules for using your app: accounts, acceptable use, content, payments, liability and changes.Policies and terms

Templates

Policies and terms templates

Policies are for your customers first and for disputes second, so these templates are written in plain words. They use your own details, such as your return window, and do not copy rules from a country you do not operate in.

Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are.

Policies and terms

Questions people ask

Are these policy templates free?: Most are. Fill in and download them for free, with no account. A few longer policies are premium: free to fill in, paid once to download, and marked with their price.
Does a privacy notice make my website compliant?: No document alone does. A notice must match what your site really does with data, and the law depends on where your visitors are. Use the template as a base and check the rules that apply to you.
Where should I publish a policy?: Put it on its own page and link to it from your footer and from the checkout, so customers can find it before they pay.
How often should I update a policy?: Whenever your practice changes, and at least once a year. Put the date on the page so people know which version applies.