Acceptable use policy

This policy applies to every account, every person in an organisation and every API key. The organisation is responsible for what happens under its accounts. It is part of the terms of service.

Do not use nerix.ai to create, store, process or share content that is unlawful where you or the people affected are, or that sexually exploits or endangers children, or that promotes terrorism or violence against people, or that helps make weapons capable of mass harm.

Do not use the service to harass, threaten, stalk or defraud people, to infringe others' intellectual property or privacy, or to process other people's personal data without a lawful basis.

Do not try to read, extract, infer or alter another customer's data, or to get around the walls between organisations, roles, workspaces and API key scopes. Do not share credentials or API keys in a way that lets someone else act as you.

Every AI provider behind nerix.ai has its own usage policy, and using nerix.ai means you follow them too. Do not use the models to break those policies, and do not try to get around the safety measures of nerix.ai or of a provider (for example with prompts built to strip them away).

Do not create deepfakes or other synthetic content that shows a real person saying or doing something they did not, in order to deceive, defame, impersonate or manipulate. Label AI-generated content where the law or common sense says people should know, and do not present it as made by a person.

Do not send unsolicited bulk messages with the service, build fake accounts or reviews, or run automated traffic that is meant to exhaust credits, rate limits or capacity for others.

Security testing of nerix.ai needs our written permission first. Without it, do not scan, probe, overload or try to break into the service or its infrastructure.

If you find a weakness, report it to info@nerix.ai and give us reasonable time to fix it before you tell anyone. We will not take action against good-faith research that follows these rules and avoids other people's data.

Depending on how serious and how repeated a breach is, we may:

• ask you to stop and explain why;
• limit a feature, an API key or the rate of requests;
• suspend an account that endangers the service or other customers, saying why;
• end the agreement and delete the account;
• report the matter to the authorities where the law requires or allows it.

Suspension decisions can be questioned: write to us and a person will review it.

If you see content or behaviour that breaks this policy, write to info@nerix.ai with the link or description and the time.

When this policy changes materially, the date above changes and organisation owners are notified in the product.