Social media policy

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all People and HR templates

• Company name

  For example: Northgate Supplies Ltd

• Policy owner

  For example: Head of Marketing

• Effective from

  For example: 1 April 2027

• Next review

  For example: 1 April 2028

• Official accounts and who may post

  Name the platforms and who is allowed to speak for the company.

  For example: Instagram, LinkedIn and X accounts of Northgate. Only the marketing team posts. Others may suggest posts to the Social Media Lead.

• Personal accounts

  What staff may and may not do on their own accounts.

  For example: Staff may say where they work. Make clear that views are personal. Do not use the company logo as a profile picture without approval.

• Never share

  One item per line, or a sentence.

  For example: Customer details, unreleased products, financial results, internal documents, photos of secure areas or other people's private information

• Who to tell about a problem

  For example: social@northgate.example

• If a post causes troubleoptional

  For example: Do not argue online or delete without telling the Social Media Lead. Take a screenshot and report it at once. The lead decides the response.

• What happens if the policy is brokenoptional

  For example: Breaches may lead to disciplinary action under the disciplinary procedure. Illegal content will be reported to the authorities.

1. 1Why we have this policy
2. 2Official accounts
3. 3Personal accounts
4. 4Never share
5. 5Respect
6. 6Time at work
7. 7If something goes wrong
8. 8Consequences

1. 01

   Fill in

   Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

2. 02

   Check

   Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

3. 03

   Download

   Save it as a Word document to edit further, or as a PDF to send or print.

What details does this template ask for?

The form asks for 10 details, starting with Company name, Policy owner, Effective from, Next review, Official accounts and who may post. 2 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

What should I check before I use this template?

This template is a starting point and is not legal advice. Laws on this subject differ from place to place, so check what applies where you operate before you adopt it. Rules on monitoring staff and on free speech at work vary, so keep the policy proportionate.

Are these HR templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do the HR templates follow my country's employment law?

They assume no country's law. Employment rules differ a lot, so each template says where to check local requirements before you use it.

Can a small team use them too?

Yes. They work for a team of two or a company of two thousand, and you can cut any section you do not need in the Word version.

• 30 60 90 day planTurn the first three months of a new role into clear goals, people to meet and check-ins.People and HR
• 360 degree feedback formGather ratings and comments about one person from the people who work with them, then use them to grow.People and HR
• Business travel policySet clear rules for work trips: who approves, how to book, what is covered and how to claim.People and HR
• Code of conductSet out how everyone at your company is expected to behave, and how to raise a concern.People and HRPremium, €4.99
• Disciplinary procedureA fair written process for conduct and performance problems, from first talk to appeal.People and HRPremium, €4.99
• Employee exit checklistMake sure nothing is missed when someone leaves: handover, access, equipment, final pay and sign-off.People and HR

See all People and HR templates