Probation review
Company: Brightwater Analytics
Employee: Amira Khan
Job title: Customer Success Manager
Start date: 4 January 2027
End of probation: 4 July 2027
Reviewer: Daniel Okafor, Head of Customer Success
Date of review: 24 June 2027
Goals and results
Take over 30 client accounts: reached, 32 accounts.
Run reviews alone: reached from week 10.
Learn the CRM: reached, still slow on reports.
Strengths
Clients like working with her; she writes clear notes; she asks for help early.
Areas to improve
Prioritise the biggest accounts first; keep the CRM up to date the same day.
Attendance and timekeeping: No problems; 2 days of approved sickness.
Decision
Decision
Amira has met all her goals and fits the team well.
Next steps
Confirm in writing by 1 July. Set new goals for the next six months. Book a training day on reporting.
Comments of the employee
Reviewer: ______________ Date: ______________
Employee: ______________ Date: ______________
The employee's signature shows that the review was discussed, not that they agree with it.