Quality audit report
Organisation: Northfield Bakery Ltd
Area audited: Production hall, packing and dispatch
Auditor: Maria Costa, Quality Manager
Audit date: 18 to 19 March 2030
Report date: 22 March 2030
1. Scope
Dough preparation, baking, cooling, packing, labelling and dispatch on both shifts.
2. Criteria
Our quality manual version 6, the food safety plan, customer contract quality terms.
3. Method
Observation of both shifts, 14 staff interviews, review of 30 batch records and 12 complaints.
4. Conclusion
The process is under control. Two major and three minor findings need action. Labelling needs the most attention.
5. Findings
A major finding is a failure that could affect the product, the customer or safety, or that repeats. A minor finding is a smaller lapse with a low risk.
| Number | Major or minor | What was found | Evidence |
|---|---|---|---|
| F1 | Major | Allergen labels on 3 of 30 batches did not match the recipe | Batch records 118, 124, 131 |
| F2 | Minor | Oven temperature log missed on 4 days | Night shift log |
| F3 | Minor | Cleaning checklist not signed on 2 days | Dispatch area |
6. Good practice
Clear colour-coded tools by area. Strong stock rotation in the cold room.
7. Corrective actions
| Finding | Action | Owner | Due date |
|---|---|---|---|
| F1 | Check every label against the recipe before print | Hamza Idrissi | 5 April |
| F2 | Add the log to the shift start list | Anna Berg | 29 March |
| F3 | Supervisors sign off daily | Sam Okafor | 29 March |
8. Follow-up
The auditor checks the major finding on 12 April and the minor ones at the next audit.