Business continuity plan

It is free to fill in online and needs no account. The finished Word document and PDF cost €4.99, paid once. See all Operations and quality templates

• Company name

  For example: Northgate Supplies Ltd

• Plan owner

  For example: Tomas Weber, Operations Director

• Last updated

  For example: 5 February 2027

• Next testoptional

  For example: September 2027

• Critical functions

  One row for each function.

  For example: Taking customer orders | Restore within 4 hours Dispatching goods | Restore within 1 day Paying staff | Restore within 3 days Customer support | Restore within 1 day

• Disruptions planned for

  One per line.

  For example: Building unusable (fire, flood, no access) Main IT system or internet down Key supplier fails More than 30% of staff absent Cyber attack

• Workarounds and recovery steps

  One scenario per line, with what you will do.

  For example: Building unusable: staff work from home, phones forwarded to mobiles, stock sent from the second warehouse. IT down: orders taken by phone on paper forms, entered later. Supplier fails: use the backup supplier list, order within 24 hours.

• Crisis team and roles

  One row for each person.

  For example: Incident lead | Tomas Weber | +00 000 000 0001 Communications | Priya Nair | +00 000 000 0002 IT recovery | Sam Ortiz | +00 000 000 0003 Finance | Ines Costa | +00 000 000 0004

• Key suppliers and contactsoptional

  One row for each supplier.

  For example: Internet provider | NetLine | support number Cloud host | HostCo | emergency desk Insurer | SafeCover | claims line

• How we will tell people

  Who is told, how, and how fast.

  For example: Staff by group message and phone tree within 1 hour. Customers by email and website notice within 4 hours. Suppliers by phone.

• Data, documents and equipment kept readyoptional

  For example: Daily backups held off site, tested monthly. Printed contact list in the manager's bag. Two spare laptops at head office.

1. 1Purpose
2. 2Critical functions and recovery times
3. 3Disruptions planned for
4. 4Workarounds and recovery steps
5. 5Crisis team
6. 6Key suppliers
7. 7Communication
8. 8Data and equipment kept ready
9. 9When the plan is activated
10. 10Keeping the plan alive

1. 01

   Fill in

   Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

2. 02

   Check

   Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

3. 03

   Download

   Pay once and get it as a Word document to edit further and as a PDF to send or print. The link comes by email too.

What details does this template ask for?

The form asks for 11 details, starting with Company name, Plan owner, Last updated, Critical functions, Disruptions planned for. 3 more are optional.

How much does this template cost?

€4.99, paid once. Filling it in and seeing the first part is free. You pay when you download the finished Word document and PDF, with no account and no subscription. Every paid nerix plan includes it.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, press Download and pay once. You get the finished document as a Word file to keep editing and as a PDF to send or print, and the link by email.

Is what I type sent anywhere?

While you fill it in, what you type stays in your browser. When you buy the document, your answers go to nerix to make your files. They are kept for seven days so you can download again, then deleted.

What should I check before I use this template?

Test the plan at least once a year. A plan nobody has practised often fails when it is needed. Check whether your sector or customers require specific continuity measures.

Are these operations templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do they meet a standard such as ISO 9001?

They are a practical starting point and certify nothing. Standards and safety laws differ by industry and country, so check what applies to you.

Who should approve a procedure?

The person who owns the process and a manager who can authorise it. The procedure template has fields for both, and for the review date.

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