Run sheet: Brightwater Customer Day
Date: 18 November 2027
Venue:
The Glass Hall, 8 Harbour Road, Rotterdam
Event manager: Lucas Ferreira, +31 6 5550 0142
Expected: 120 guests, 8 speakers, 15 staff
Schedule
| Time | What happens | Who |
|---|---|---|
| 07:00 | Venue opens, set-up begins | Lucas, venue team |
| 08:30 | Speaker and sound check | AV team |
| 09:15 | Registration opens | front desk |
| 10:00 | Welcome speech | Amira |
| 10:20 | Keynote | Priya |
| 12:30 | Lunch served | caterer |
| 14:00 | Workshops in rooms 1 to 3 | room hosts |
| 16:30 | Closing and thanks | Amira |
Who does what
Front desk: Hannah and Tomas
Speakers: Priya
AV: Marek
Food and drink: Hannah
First aid: Dana (trained)
Suppliers
| What they supply | Company | Contact person | Phone | Arrival |
|---|---|---|---|---|
| Catering | Harbor Foods | Maria | +31 6 5550 0188 | arrives 10:30 |
| AV | Soundworks | Marek | +31 6 5550 0177 | arrives 07:30 |
| Flowers | Green Stem | delivers 08:00 |
Set-up checklist
Signs and banners hung
Registration desk and name badges
Microphones and slides tested
Water and coffee points
Wi-Fi code on the screens
Key contacts
Venue manager: Jan de Vries, +31 6 5550 0120
Security: +31 10 555 0190
Emergency and first aid
Nearest exit: main doors and east fire door. Meeting point: the car park. Call 112. First aider: Dana. Hospital: Harbour Hospital, 1.2 km.
Plan B
If the projector fails, use the second laptop and the spare screen. If a speaker is late, move the workshop slot earlier.
Everyone on the team has a copy of this sheet. Tell the event manager at once if a time changes, and update the sheet.