Northfield Cooperative annual report summary
Financial year: 1 January to 31 December 2028
Written by: Maria Costa, General Manager
A message from the leader
2028 was a year of steady growth. We opened our second shop, kept every customer promise and ended the year in a stronger position.
Highlights of the year
Opened the Eastside shop in April
Reached 4,200 members, up 18 percent
Cut energy use by 12 percent
Results against goals
Sales target 2.4 million: reached 2.55 million
New members target 500: reached 640
Customer satisfaction target 90 percent: reached 88 percent
Financial summary
Revenue 2.55 million (2027: 2.1 million)
Operating profit 190,000 (2027: 140,000)
Cash at year end 410,000
Borrowing 300,000
These figures summarise the organisation's accounts. The full accounts are the official record.
People and culture
38 employees at year end (2027: 29). Staff turnover 9 percent. 14 people completed training.
Customers, members and community
Donated 1,500 meals to the local food bank and ran six free workshops.
Risks and challenges
Rising supplier prices
Dependence on two large suppliers
Rent increase at the main shop in 2030
Priorities for next year
Open a third shop by September
Start an online order service
Raise staff pay in line with prices
To our staff, members and suppliers for a great year.