Deviation report

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all Operations and quality templates

• Report number

  For example: DEV-2026-027

• Project, site or department

  For example: Solbacken housing, block C

• Exactly where

  For example: Block C, second floor, flat 2B bathroom

• Date found

  For example: 12 November 2026

• Found by

  For example: Johan Ek, site supervisor

• What it concerns

  For example: Work or workmanship

• How serious

  For example: Major: affects function, cost or time

• What should have been done

  Name the drawing, standard, contract clause or procedure.

  For example: Drawing VS-204 and the supplier's instructions require a waterproof membrane up to 200 mm on all bathroom walls.

• What was found

  Facts only: what, how much, how it was measured.

  For example: The membrane reaches only 100 mm on the north wall. Tiling had not started.

• Evidence (optional)optional

  For example: Photos 1 to 3, tape measurement witnessed by Sara Lind.

• What was done straight away

  For example: Work in the bathroom stopped and the area marked. Subcontractor told the same day.

• Why it happened (optional at first)optional

  Ask why until you reach something that can be changed.

  For example: The installer worked from an old drawing. Drawing updates were not sent to the subcontractor.

• Actions

  One row for each thing to fix the problem or stop it happening again, each with one owner and a date.

  For example: Install membrane to the required height on the north wall | Subcontractor, Ali Demir | 14 November 2026 | Check the other bathrooms in block C | Johan Ek | 15 November 2026 | Send every drawing update to subcontractors on the day of issue | Sara Lind | 20 November 2026 |

• Effect on cost and time (optional)optional

  For example: Two days of rework, paid by the subcontractor. No change to the handover date.

• Who has been told (optional)optional

  For example: Client's representative, Eva Nyström, 12 November

1. 11. What should have been done
2. 22. What was found
3. 33. What was done straight away
4. 44. Why it happened
5. 55. Actions
6. 66. Effect and who has been told
7. 77. Closing the deviation

1. 01

   Fill in

   Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

2. 02

   Check

   Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

3. 03

   Download

   Save it as a Word document to edit further, or as a PDF to send or print.

What details does this template ask for?

The form asks for 15 details, starting with Report number, Project, site or department, Exactly where, Date found, Found by. 4 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

What should I check before I use this template?

Write down facts, not blame. If anyone was hurt or could have been, report it as an incident as well, because the law may set its own deadline for that. Some contracts and standards say who must be told about a deviation, so check yours.

Are these operations templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do they meet a standard such as ISO 9001?

They are a practical starting point and certify nothing. Standards and safety laws differ by industry and country, so check what applies to you.

Who should approve a procedure?

The person who owns the process and a manager who can authorise it. The procedure template has fields for both, and for the review date.

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