Vendor risk assessment
Company: Northgate Supplies Ltd
Vendor: CloudLedger Ltd
Service: Hosted accounting software with customer invoices
Business owner: Finance Director
Assessed by: Risk Manager on 9 March 2027
Yearly spend: EUR 24,000
Data and systems involved
Customer names and invoice details (personal data). Connects to our bank feed.
Risk ratings
| Area | Rating |
|---|---|
| Data protection and confidentiality | Data protection and confidentiality risk |
| Information security | Information security risk |
| Service continuity | Service continuity risk |
| Financial stability | Financial stability risk |
| Legal and compliance | Legal and compliance risk |
| Dependence on this vendor | Dependence on this vendor |
Evidence reviewed
Security certificate (valid to Nov 2027), data processing agreement signed, uptime history of 99.95%, 2 customer references
Controls to ask for
Encryption of data at rest and in transit
Two-step sign-in for all our users
Notice of any breach within 24 hours
Exit plan and data export on request
Fallback
Export data monthly to our own storage; a second provider is on the shortlist.
Decision
Decision
Sign the data processing agreement before go-live. Review again in 12 months.
The assessment is repeated each year, and sooner if the service, the data involved or the vendor's situation changes.