Subject: Brightwater Analytics update for September 2026
Hi all,
Here is our update for September 2026.
In short: Revenue passed EUR 100,000 a month, and we hired our first sales lead.
Key numbers
- Revenue: EUR 102,000 (up 9% on August)
- Customers: 212, up from 196; 3 lost
- Cash: EUR 740,000
- Burn and runway: EUR 82,000 a month; about 9 months
- Yearly renewal rate: 92%
Wins
Signed Orbit Retail, our largest client so far
Launched the new reports
Reduced support replies from 6 hours to 2
Challenges
Sales cycles are longer than planned
One developer left; hiring a replacement
Goals for next period
Reach 240 customers
Launch in two new markets
Close the first sales hire
Hiring: We are looking for a senior developer and a customer support lead.
How you can help
Introductions to retail chains with 50 or more shops
Advice on pricing for larger clients
Thank you for your support. Reply to this email with any question, or ask for a call.
Best regards,
Amira Khan, CEO