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Credit note

Cancel or reduce an invoice you issued, for a return, an error or a discount.

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Credit note

Northfield Digital Studio LLP
3 Mill Lane, Leeds LS1 5AA, United Kingdom
Tax number: GB123456789

Credit note number: CN-2026-014
Date: 20 November 2026

To: Harbourline Retail Ltd
85 Dock Road, Liverpool L3 4BP, United Kingdom

What this credit is for

This credit note corrects invoice INV-2026-231 dated 2 November 2026, because of Reason for the credit.

Two of the ten chairs arrived damaged and were collected on 15 November.

Items credited

Item credited Quantity Price of each Tax % Credit
Office chair, model A12, damaged in delivery 2 185.00 20% 370.00
Delivery charge for the two chairs 1 20.00 20% 20.00
Subtotal 390.00
Tax 20% 78.00
Total credit 468.00

Settlement

How the credit is settled

This credit note reduces the amount you owe us, or that we owe you, as shown above. Please keep it with invoice INV-2026-231 for your records. If you have a question, contact us and quote the credit note number.

Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are.

Finance and accounting

What this template is for

A credit note to reduce or cancel an invoice: your details, the invoice it corrects, the reason, items credited, tax and total. Fill in, then Word or PDF.

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all Finance and accounting templates

Finance and accounting

What you fill in

The form asks for 15 details. The document fills itself in as you type.

  • Your business name

    For example: Northfield Digital Studio LLP

  • Your address

    For example: 3 Mill Lane, Leeds LS1 5AA, United Kingdom

  • Your tax or VAT number (optional)optional

    For example: GB123456789

  • Customer name

    For example: Harbourline Retail Ltd

  • Customer address

    For example: 85 Dock Road, Liverpool L3 4BP, United Kingdom

  • Credit note number

    For example: CN-2026-014

  • Credit note date

    For example: 20 November 2026

  • Invoice being credited

    For example: INV-2026-231

  • Date of that invoice

    For example: 2 November 2026

  • Reason for the credit

  • More about the reason (optional)optional

    For example: Two of the ten chairs arrived damaged and were collected on 15 November.

  • Your logooptional

    Shown at the top of the document.

  • Currencyoptional

    Pick one and every amount is written as money in it. Leave it empty to show plain numbers.

  • Items credited

    One line for each item you credit. Each line total, the tax and the total credit are worked out for you.

  • How the credit is settled

Finance and accounting

What is inside

The parts of this document, in order.

  1. 1What this credit is for
  2. 2Items credited
  3. 3Settlement

Templates

How it works

  1. 01

    Fill in

    Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

  2. 02

    Check

    Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

  3. 03

    Download

    Save it as a Word document to edit further, or as a PDF to send or print.

Make it yours with AI

Open it in the chat and ask for changes: shorter, firmer, another situation, another language.

Adapt it with nerix

Finance and accounting

Questions people ask

What details does this template ask for?

The form asks for 15 details, starting with Your business name, Your address, Customer name, Customer address, Credit note number. 4 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

What should I check before I use this template?

Many countries have rules for credit notes: they may need a particular number format, a reference to the original invoice, the tax shown separately, and a time limit for correcting tax. Check what applies where you do business, and tell your accountant, because a credit note changes your sales and tax records.

Are these finance templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do these templates include tax rules?

No. Tax and invoicing rules differ by country. Each template has fields for amounts and references, and you add the tax details your local rules require.

Can I use them with my accounting software?

Yes. They are plain documents. Download the Word version, or copy the figures into your software.