User acceptance test sign-off
Project: Customer portal, release 2.0
Supplier: Marin Software Studio
Customer: Northgate Building Ltd
Test period: 1 to 12 November 2027
Environment and version: Staging, build 2.0.4
1. What was tested
Customer login and password reset
Booking a site visit
Invoice list and PDF download
Payment by card
Access on phone and desktop browsers
2. Who tested
Sofia Marin (Customer service)
Liam Byrne (Operations)
Five pilot customers
3. Results
112 test cases run: 104 passed, 6 failed, 2 not run
All payment tests passed
Slow page on invoice list with over 500 rows
4. Open defects
D-14 (High): PDF shows wrong date format. Fix before go live.
D-17 (Low): Button wording on the booking page. Fix in the next release.
5. Conditions
D-14 must be fixed and retested before go live on 22 November.
6. Decision
Accepted with conditions, on 15 November 2027.
By signing, the customer confirms that the tests above were done by the people named, and that the work meets the agreed requirements, except for what is listed as open. Acceptance does not remove the supplier's duty to fix the defects listed or any warranty duty in the contract.
For the customer
Martin Kowalski, Managing Director ______________________ Date: 15 November 2027
For the supplier
Sofia Marin, Project Lead ______________________ Date: 15 November 2027