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Go-live checklist

Check everything is ready before you launch, and record who decided to go live.

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Go-live checklist

Project: New customer portal
Launch target: Production, portal.example.com
Planned go-live: Saturday 4 March 2028, 06:00 to 09:00
Launch lead: Hamza Idrissi

Testing

Item Who Done on Note
All planned tests passed
User acceptance test signed off
Load test at twice expected traffic
Two low priority bugs open, accepted by the sponsor

Data and migration

Item Who Done on Note
Test migration run and checked
Final migration time agreed
Old data kept read-only for 90 days

Security and access

Item Who Done on Note
Test accounts and default passwords removed
Security review done
HTTPS and certificate valid
Admin access limited to named people

Hosting, backups and monitoring

Item Who Done on Note
Backup taken and a restore tested
Monitoring and alerts on
Domain and DNS ready
Email sending checked

People, training and support

Item Who Done on Note
Support team trained
Help pages published
On-call rota for the first week
Customers told of the date

Rollback plan

If the checks fail by 09:00, switch DNS back to the old portal (about 15 minutes). Decision by the launch lead.

Checks right after launch

Sign in, place a test order, pay, receive the email, check the dashboards.

Decision

Go

Fix the two open bugs within one week.

Approved by: Sofia Marin, Managing Director

______________________ Date: 2 March 2028

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IT and projects

What this template is for

A go-live checklist for launching a website, app or system. Check testing, data, security, backups, support and rollback, then record a go or no-go decision.

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all IT and projects templates

IT and projects

What you fill in

The form asks for 15 details. The document fills itself in as you type.

  • Project or system

    For example: New customer portal

  • Launch target

    For example: Production, portal.example.com

  • Planned go-live date and time

    For example: Saturday 4 March 2028, 06:00 to 09:00

  • Launch lead

    For example: Hamza Idrissi

  • Testing

    One row for each item. The date goes in Done on when it is finished.

    For example: All planned tests passed User acceptance test signed off Load test at twice expected traffic Two low priority bugs open, accepted by the sponsor

  • Data and migration

    One row for each item. The date goes in Done on when it is finished.

    For example: Test migration run and checked Final migration time agreed Old data kept read-only for 90 days

  • Security and access

    One row for each item. The date goes in Done on when it is finished.

    For example: Test accounts and default passwords removed Security review done HTTPS and certificate valid Admin access limited to named people

  • Hosting, backups and monitoring

    One row for each item. The date goes in Done on when it is finished.

    For example: Backup taken and a restore tested Monitoring and alerts on Domain and DNS ready Email sending checked

  • People, training and support

    One row for each item. The date goes in Done on when it is finished.

    For example: Support team trained Help pages published On-call rota for the first week Customers told of the date

  • Rollback plan

    For example: If the checks fail by 09:00, switch DNS back to the old portal (about 15 minutes). Decision by the launch lead.

  • Checks right after launch

    For example: Sign in, place a test order, pay, receive the email, check the dashboards.

  • Decision

    For example: Go

  • Conditions or reasonsoptional

    For example: Fix the two open bugs within one week.

  • Approved by

    For example: Sofia Marin, Managing Director

  • Date of decision

    For example: 2 March 2028

IT and projects

What is inside

The parts of this document, in order.

  1. 1Testing
  2. 2Data and migration
  3. 3Security and access
  4. 4Hosting, backups and monitoring
  5. 5People, training and support
  6. 6Rollback plan
  7. 7Checks right after launch
  8. 8Decision

Templates

How it works

  1. 01

    Fill in

    Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

  2. 02

    Check

    Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

  3. 03

    Download

    Save it as a Word document to edit further, or as a PDF to send or print.

Make it yours with AI

Open it in the chat and ask for changes: shorter, firmer, another situation, another language.

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IT and projects

Questions people ask

What details does this template ask for?

The form asks for 15 details, starting with Project or system, Launch target, Planned go-live date and time, Launch lead, Testing. 1 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

Are these IT and project templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Does a security policy make us secure?

No document does that alone. A policy helps when it matches what people really do, so keep it short, explain it to your team and review it every year.

Is a project charter only for large projects?

No. A small project benefits too, because one page that names the goal, the limits and the decision maker prevents most arguments later.