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Work order

Give a job to a person or team: what to do, where, by when, labour, materials and sign-off.

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Work order WO-2026-0142

Nordbygg Service AB
Industrigatan 4, 211 20 Malmö, Sweden
+46 40 123 45 67

Date issued 9 November 2026
Requested by Karin Holm, property manager
Customer Bostad Syd AB, Storgatan 10, 211 41 Malmö
Location Storgatan 10, stairwell B, Malmö
Contact on site Caretaker Omar Said, +46 70 123 45 67. Keys at the office.
Priority High
Assigned to Erik Lund and Mats Berg
Start date 10 November 2026
Finish by 12 November 2026

1. What needs doing

  • Water is leaking through the ceiling of stairwell B on the third floor.
  • Find the leak and repair the pipe.
  • Repair and repaint the damaged ceiling.
  • Leave the stairwell clean and safe to use.

2. Safety and permits

Turn off the water to the stairwell before starting. Rope off the work area. Risk assessment RA-88 applies.

3. Labour

Who or what Hours Rate per hour Amount
Plumber 6 65.00 390.00
Painter 4 48.00 192.00
Labour total 582.00

4. Materials and parts

Material or part Quantity Unit price Amount
Copper pipe, 15 mm, 2 m 2 14.00 28.00
Ceiling paint, 3 litres 1 39.00 39.00
Materials total 67.00

Total for this work order: 649.00

5. When the work is finished

What was done: Replaced 2 m of pipe above the third floor landing. Ceiling repaired and painted. Tested with the water on for one hour with no leak.

Anything still open: The ceiling on the second floor has an old stain. Suggest a new work order.

☐ Work finished ☐ Area left clean and safe ☐ Customer told

Finished on: ______________ Total hours: ______________

Sign-off

Carried out by: ______________ Signature: ______________ Date: ______________

Accepted by: ______________ Signature: ______________ Date: ______________

Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are.

Operations and quality

What this template is for

A work order for building, repair and maintenance jobs: what to do, who does it, where, by when, labour and materials with totals, and sign-off. Word or PDF, free.

It is free to fill in online, needs no account, and downloads as a Word document or a PDF. See all Operations and quality templates

Operations and quality

What you fill in

The form asks for 20 details. The document fills itself in as you type.

  • Your logooptional

    Shown at the top of the document.

  • Your company and contact

    For example: Nordbygg Service AB Industrigatan 4, 211 20 Malmö, Sweden +46 40 123 45 67

  • Work order number

    For example: WO-2026-0142

  • Date issued

    For example: 9 November 2026

  • Requested by

    For example: Karin Holm, property manager

  • Customer and billing address (optional)optional

    For example: Bostad Syd AB, Storgatan 10, 211 41 Malmö

  • Where the work takes place

    For example: Storgatan 10, stairwell B, Malmö

  • Contact on site and how to get in (optional)optional

    For example: Caretaker Omar Said, +46 70 123 45 67. Keys at the office.

  • Priority

    For example: High

  • Assigned to

    For example: Erik Lund and Mats Berg

  • Start date

    For example: 10 November 2026

  • Finish by

    For example: 12 November 2026

  • What needs doing

    One step per line, clear enough for someone who has not seen the job.

    For example: Water is leaking through the ceiling of stairwell B on the third floor. Find the leak and repair the pipe. Repair and repaint the damaged ceiling. Leave the stairwell clean and safe to use.

  • Safety and permits (optional)optional

    For example: Turn off the water to the stairwell before starting. Rope off the work area. Risk assessment RA-88 applies.

  • Currencyoptional

    Pick one and every amount is written as money in it. Leave it empty to show plain numbers.

  • Labouroptional

    One row for each person or trade. Leave this empty if costs are not recorded on the work order.

    For example: Plumber | 6 | 65 Painter | 4 | 48

  • Materials and partsoptional

    One row for each material or part used.

    For example: Copper pipe, 15 mm, 2 m | 2 | 14 Ceiling paint, 3 litres | 1 | 39

  • Total for this work orderoptional

  • What was done (filled in when finished, optional)optional

    For example: Replaced 2 m of pipe above the third floor landing. Ceiling repaired and painted. Tested with the water on for one hour with no leak.

  • Anything still open (optional)optional

    For example: The ceiling on the second floor has an old stain. Suggest a new work order.

Operations and quality

What is inside

The parts of this document, in order.

  1. 11. What needs doing
  2. 22. Safety and permits
  3. 33. Labour
  4. 44. Materials and parts
  5. 55. When the work is finished
  6. 6Sign-off

Templates

How it works

  1. 01

    Fill in

    Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.

  2. 02

    Check

    Read it through. Gaps you have not filled stay marked, so nothing goes out half done.

  3. 03

    Download

    Save it as a Word document to edit further, or as a PDF to send or print.

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Open it in the chat and ask for changes: shorter, firmer, another situation, another language.

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Operations and quality

Questions people ask

What details does this template ask for?

The form asks for 20 details, starting with Your company and contact, Work order number, Date issued, Requested by, Where the work takes place. 10 more are optional.

Can I download this template as Word or PDF?

Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account.

Is what I type sent anywhere?

No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat.

What should I check before I use this template?

If the work carries a safety risk, add the risk assessment, permit or method statement it needs. A work order is not a contract, so check that the price and terms have been agreed separately where that matters.

Are these operations templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

Do they meet a standard such as ISO 9001?

They are a practical starting point and certify nothing. Standards and safety laws differ by industry and country, so check what applies to you.

Who should approve a procedure?

The person who owns the process and a manager who can authorise it. The procedure template has fields for both, and for the review date.