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Documents and templates
Agreements, letters, emails and policies in plain words, and a way of filing them so you can find them again.
7 posts
Documents and templates6 min read
How to write a contract termination letter
How to write a contract termination letter: check the notice terms, what to state, how to send it so you can prove it, and mistakes that void the notice.
Documents and templates5 min read
Contract clauses to read twice before you sign
Ten contract clauses that cause most surprises in business deals, what each means in plain words, and the questions to ask before you sign.

Documents and templates5 min read
Formal letters that get a reply and a result
How to write a formal business letter that gets a reply: the structure, the facts to include, how to ask for what you want, and when to send a demand letter.
Documents and templates5 min read
Organise business documents so you can find them
A simple system to organise business documents: naming, filing, versioning and searching, with rules a whole small team will actually follow.
Documents and templates6 min read
How to write a service agreement in plain words
How to write a service agreement in plain words, with a template to start from: scope, price, changes, ownership, ending the work and what to check.

Documents and templates5 min read
Write business emails that get read and answered
Practical rules for clear business emails: subject lines, the first sentence, one ask, tone, follow ups and the cases where a call or a letter is better.
Documents and templates5 min read
Write clear terms and policies customers read
How to write terms and conditions of sale, a returns policy and a privacy notice in plain words: what each must cover and how to keep it current.