Blog
Alles zu support.
3 Leitfäden zu diesem Thema, die neuesten zuerst.
Zusammenarbeit4 Min. Lesezeit
Handle customer complaints and keep the customer
A calm routine for handling customer complaints in a small team: acknowledge fast, find out what happened, make it right and write replies that sound human.
Zusammenarbeit6 Min. Lesezeit
How to run a help desk for a small team
How to run a help desk for two to ten people: one queue, clear owners, reply targets, saved replies and a few numbers worth watching.
Vergleiche und Alternativen5 Min. Lesezeit
Zendesk alternatives for small business
Zendesk alternatives for small business compared: Freshdesk, Help Scout, Zoho Desk, HubSpot and nerix. Prices, free plans, strengths and limits.