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support hakkında her şey.
Bu konuda 3 rehber, en yenisi başta.
Ekip çalışması4 dk okuma
Handle customer complaints and keep the customer
A calm routine for handling customer complaints in a small team: acknowledge fast, find out what happened, make it right and write replies that sound human.
Ekip çalışması6 dk okuma
How to run a help desk for a small team
How to run a help desk for two to ten people: one queue, clear owners, reply targets, saved replies and a few numbers worth watching.
Karşılaştırmalar ve alternatifler5 dk okuma
Zendesk alternatives for small business
Zendesk alternatives for small business compared: Freshdesk, Help Scout, Zoho Desk, HubSpot and nerix. Prices, free plans, strengths and limits.