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Όλα για το θέμα support.
3 οδηγοί για αυτό το θέμα, τα νεότερα πρώτα.
Ομαδική εργασία4 λεπτά ανάγνωσης
Handle customer complaints and keep the customer
A calm routine for handling customer complaints in a small team: acknowledge fast, find out what happened, make it right and write replies that sound human.
Ομαδική εργασία6 λεπτά ανάγνωσης
How to run a help desk for a small team
How to run a help desk for two to ten people: one queue, clear owners, reply targets, saved replies and a few numbers worth watching.
Συγκρίσεις και εναλλακτικές5 λεπτά ανάγνωσης
Zendesk alternatives for small business
Zendesk alternatives for small business compared: Freshdesk, Help Scout, Zoho Desk, HubSpot and nerix. Prices, free plans, strengths and limits.