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Vše o tématu support.
Návodů k tomuto tématu: 3, od nejnovějšího.
Týmová práce4 min čtení
Handle customer complaints and keep the customer
A calm routine for handling customer complaints in a small team: acknowledge fast, find out what happened, make it right and write replies that sound human.
Týmová práce6 min čtení
How to run a help desk for a small team
How to run a help desk for two to ten people: one queue, clear owners, reply targets, saved replies and a few numbers worth watching.
Srovnání a alternativy5 min čtení
Zendesk alternatives for small business
Zendesk alternatives for small business compared: Freshdesk, Help Scout, Zoho Desk, HubSpot and nerix. Prices, free plans, strengths and limits.