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Minden, ami a következőről szól: support.
3 útmutató erről a témáról, legújabbal kezdve.
Csapatmunka4 perc olvasás
Handle customer complaints and keep the customer
A calm routine for handling customer complaints in a small team: acknowledge fast, find out what happened, make it right and write replies that sound human.
Csapatmunka6 perc olvasás
How to run a help desk for a small team
How to run a help desk for two to ten people: one queue, clear owners, reply targets, saved replies and a few numbers worth watching.
Összehasonlítások és alternatívák5 perc olvasás
Zendesk alternatives for small business
Zendesk alternatives for small business compared: Freshdesk, Help Scout, Zoho Desk, HubSpot and nerix. Prices, free plans, strengths and limits.