Blogue
Qualidade e auditorias
Listas de verificação, auditorias, ações corretivas, controlos de fornecedores e revisões pela gestão que corrigem.
15 artigos
Qualidade e auditorias5 min de leitura
Auditorias a fornecedores para pequenas empresas
Como decidir que fornecedores verificar, o que perguntar e como fazer uma auditoria a fornecedores leve, por questionário ou visita, com acompanhamento cordial.
Qualidade e auditorias7 min de leitura
GDPR checklist for small businesses
A GDPR checklist for small businesses, article by article. Lawful basis, privacy notice, processors, security, 72 hour breach reports and data subject requests.
Qualidade e auditorias7 min de leitura
HKZ certification guide for care organisations
HKZ certification for Dutch care and welfare providers. What the HKZ norms are, how they relate to ISO 9001, the audit cycle and a readiness checklist.
Qualidade e auditorias7 min de leitura
ISO 27001 for small teams, a 90 day plan
ISO 27001 for small teams in plain steps. Who does what, how to scope it, a 90 day plan to audit readiness, what to skip and how certification works.
Qualidade e auditorias7 min de leitura
ISO 9001 checklist for small businesses
An ISO 9001 checklist for small businesses, clause by clause, with the records the standard requires, what auditors sample and common delays.
Qualidade e auditorias7 min de leitura
NIS2 checklist for small companies
A NIS2 checklist for small companies. See if the directive applies, the ten Article 21 security measures and the 24 hour, 72 hour and one month deadlines.
Qualidade e auditorias6 min de leitura
Staff training records, what to keep and how
Staff training records explained: what to write down, how to track certificates that expire, and how to show an auditor who was trained and when.
Qualidade e auditorias7 min de leitura
How to run a risk register in a small company
A risk register in plain steps for a small company: what to list, how to score likelihood and impact, who owns each risk and how often to review it.
Qualidade e auditorias5 min de leitura
Incident report template and how to investigate
How to write an incident report and investigate it: what to record in the first hour, how to find the cause, what to fix and when to tell an authority.
Qualidade e auditorias7 min de leitura
ISO 27001 checklist for small businesses
An ISO 27001 checklist for small businesses, with the documents the standard asks for, the Annex A controls, the evidence auditors sample and tool prices.
Qualidade e auditorias5 min de leitura
Corrective actions that fix the cause, not the symptom
How to turn a mistake or an audit finding into a corrective action that lasts: describe it, contain it, find the real cause, act, check and close.
Qualidade e auditorias5 min de leitura
Get ready for an ISO 9001 or 27001 check
A plain roadmap to ISO 9001 and ISO 27001 for small companies: see where you stand, close gaps with evidence and avoid claiming more than you do.
Qualidade e auditorias5 min de leitura
Prepare a management review in one afternoon
What a management review is for, what to look at, how to prepare the facts beforehand, run a focused meeting and record decisions that actually get done.
Qualidade e auditorias5 min de leitura
Your first internal audit, step by step
How a small business can plan, run and close its first internal audit: scope, questions, evidence, findings, corrective actions and what to do afterwards.
Qualidade e auditorias4 min de leitura
Turn a process into a checklist people follow
How to turn a process into a checklist anyone can follow: pick the process, watch it, write short steps, test them and keep the checklist alive.