# Social Media Policy Template, Free to Fill In Source: https://nerix.ai/templates/social-media-policy Set clear rules for company accounts and for staff who post about work on their own accounts. Before you send it This template is a starting point and is not legal advice. Laws on this subject differ from place to place, so check what applies where you operate before you adopt it. Rules on monitoring staff and on free speech at work vary, so keep the policy proportionate. ## Fill it in and preview You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/social-media-policy) ### Social media policy **Company:** Northgate Supplies Ltd **Owner:** Head of Marketing **Effective from:** 1 April 2027 **Next review:** 1 April 2028 ## Why we have this policy Social media helps us reach customers and lets staff share their work. It also makes it easy to damage a reputation, reveal private information or hurt someone. This policy tells you what is expected. ## Official accounts Instagram, LinkedIn and X accounts of Northgate. Only the marketing team posts. Others may suggest posts to the Social Media Lead. ## Personal accounts Staff may say where they work. Make clear that views are personal. Do not use the company logo as a profile picture without approval. You are responsible for what you post. Be honest, be respectful and remember that anything posted can be copied and kept. ## Never share Customer details, unreleased products, financial results, internal documents, photos of secure areas or other people's private information ## Respect Do not post anything that is discriminatory, threatening, harassing or defamatory, whether about colleagues, customers, competitors or anyone else. Do not post in a way that suggests you speak for Northgate Supplies Ltd unless you are authorised. ## Time at work Personal use during working hours should be limited and must not get in the way of your work. ## If something goes wrong Tell [social@northgate.example](mailto:social@northgate.example) at once. Do not argue online or delete without telling the Social Media Lead. Take a screenshot and report it at once. The lead decides the response. ## Consequences Breaches may lead to disciplinary action under the disciplinary procedure. Illegal content will be reported to the authorities. The policy is reviewed by 1 April 2028 . Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. People and HR ## What this template is for A social media policy for staff: official accounts, personal use, confidentiality, respect and what to do when things go wrong. Fill it in online, then export. It is free to fill in online, needs no account, and downloads as a Word document or a PDF. [See all People and HR templates](https://nerix.ai/templates/people-hr) People and HR ## What you fill in The form asks for 10 details. The document fills itself in as you type. - ### Company name For example: Northgate Supplies Ltd - ### Policy owner For example: Head of Marketing - ### Effective from For example: 1 April 2027 - ### Next review For example: 1 April 2028 - ### Official accounts and who may post Name the platforms and who is allowed to speak for the company. For example: Instagram, LinkedIn and X accounts of Northgate. Only the marketing team posts. Others may suggest posts to the Social Media Lead. - ### Personal accounts What staff may and may not do on their own accounts. For example: Staff may say where they work. Make clear that views are personal. Do not use the company logo as a profile picture without approval. - ### Never share One item per line, or a sentence. For example: Customer details, unreleased products, financial results, internal documents, photos of secure areas or other people's private information - ### Who to tell about a problem For example: social@northgate.example - ### If a post causes trouble optional For example: Do not argue online or delete without telling the Social Media Lead. Take a screenshot and report it at once. The lead decides the response. - ### What happens if the policy is broken optional For example: Breaches may lead to disciplinary action under the disciplinary procedure. Illegal content will be reported to the authorities. People and HR ## What is inside The parts of this document, in order. - 1 Why we have this policy - 2 Official accounts - 3 Personal accounts - 4 Never share - 5 Respect - 6 Time at work - 7 If something goes wrong - 8 Consequences Templates ## How it works - 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field. - 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done. - 03 ### Download Save it as a Word document to edit further, or as a PDF to send or print. ### Make it yours with AI Open it in the chat and ask for changes: shorter, firmer, another situation, another language. [Adapt it with nerix](https://nerix.ai/try?template=social-media-policy) ### Was this template helpful? People and HR ## Questions people ask ### What details does this template ask for? The form asks for 10 details, starting with Company name, Policy owner, Effective from, Next review, Official accounts and who may post. 2 more are optional. ### Can I download this template as Word or PDF? Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account. ### Is what I type sent anywhere? No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat. ### What should I check before I use this template? This template is a starting point and is not legal advice. Laws on this subject differ from place to place, so check what applies where you operate before you adopt it. Rules on monitoring staff and on free speech at work vary, so keep the policy proportionate. ### Are these HR templates free? Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price. ### Do the HR templates follow my country's employment law? They assume no country's law. Employment rules differ a lot, so each template says where to check local requirements before you use it. ### Can a small team use them too? Yes. They work for a team of two or a company of two thousand, and you can cut any section you do not need in the Word version. Templates ## More in People and HR - [30 60 90 day plan Turn the first three months of a new role into clear goals, people to meet and check-ins. People and HR](https://nerix.ai/templates/thirty-sixty-ninety-day-plan) - [360 degree feedback form Gather ratings and comments about one person from the people who work with them, then use them to grow. People and HR](https://nerix.ai/templates/360-degree-feedback-form) - [Business travel policy Set clear rules for work trips: who approves, how to book, what is covered and how to claim. People and HR](https://nerix.ai/templates/travel-policy) - [Code of conduct Set out how everyone at your company is expected to behave, and how to raise a concern. People and HR Premium, €4.99](https://nerix.ai/templates/code-of-conduct) - [Disciplinary procedure A fair written process for conduct and performance problems, from first talk to appeal. People and HR Premium, €4.99](https://nerix.ai/templates/disciplinary-procedure) - [Employee exit checklist Make sure nothing is missed when someone leaves: handover, access, equipment, final pay and sign-off. People and HR](https://nerix.ai/templates/employee-exit-checklist) [See all People and HR templates](https://nerix.ai/templates/people-hr) Templates ## More kinds of documents Every category has its own page, so you can see all of its templates at once. ## Use it in nerix ### Use it in nerix - [Templates](https://nerix.ai/product/templates) - [People and HR](https://nerix.ai/product/people) - [E-signatures](https://nerix.ai/product/e-signatures) ### Learn more - [How to Make a Document From a Template](https://nerix.ai/help/make-a-document-from-a-template) - [People and HR](https://nerix.ai/templates/people-hr)