# Free Consumer Rights Letter Templates Source: https://nerix.ai/templates/rights Complaints and refund requests, cancelling a subscription or contract, disputing a card payment, and asking a company for or to delete your personal data. Say what happened and what you want. Search templates / - Popular - A to Z - Newest Filter templates ## 5 templates - [Your full name, as on the card Your address or email 7 November 2026 Your bank or card issuer Card disputes Subject: Dispute of a card payment, card ending Last 4 digits of the card Dear Sir or Madam, I am writing to dispute the following payment on my card and to ask you to reverse it. Card: ending in Last 4 digits of the card Seller: The seller, as shown on your statement Date of the charge: Date of the charge Card payment dispute letter Ask your bank or card issuer to reverse a charge, with the facts set out clearly. Your rights as a customer](https://nerix.ai/templates/card-payment-dispute) - [Your full name Your address or email 7 November 2026 The business you bought from Subject: Complaint about What you bought Order or receipt number: Order or receipt number (optional) Dear Sir or Madam, I am writing to complain about What you bought , which I bought from you on Date you bough… What went wrong I have already tried to resolve this with you: What you have already tried (optional) What you want Please reply in writing by Reply by to confirm how and when you will do t… Complaint and refund request Explain what went wrong and ask for a refund, repair or replacement by a set date. Your rights as a customer](https://nerix.ai/templates/complaint-and-refund-request) - [Your full name Your address Your email, for the confirmation 7 November 2026 Company Subject: Cancellation of What you are cancelling Customer, account or contract number: Customer, account or contract number (optional) Dear Sir or Madam, I am writing to cancel my What you are cancelling with Company , with effect from End… Please: confirm in writing that you have received this cancellation; Contract or subscription cancellation letter End a contract, membership or subscription and get the end date confirmed in writing. Your rights as a customer](https://nerix.ai/templates/cancel-contract-or-subscription) - [Your full name Your postal address (optional) Your email, for the reply 7 November 2026 The organisation Its privacy contact (optional) Subject: Request for access to my personal data Dear Sir or Madam, I am asking for a copy of the personal data you hold about me, and for information about how yo… I make this request under The law you rely on (optional) . To help you find my records: Details that help them find you (optional) . Personal data access request Ask an organisation for a copy of your personal data and how it is used. Your rights as a customer](https://nerix.ai/templates/personal-data-access-request) - [Your full name Your postal address (optional) Your email, for the confirmation 7 November 2026 The organisation Its privacy contact (optional) Subject: Request to delete my personal data Dear Sir or Madam, I am asking you to delete all the personal data you hold about me, without undue delay. Your main reason (optional) I make this request under The law you rely on (optional) . Personal data deletion request Ask an organisation to erase your personal data and confirm it in writing. Your rights as a customer](https://nerix.ai/templates/personal-data-deletion-request) No template matches Try fewer or other words, or start from one of these. [Ask nerix to draft it](https://nerix.ai/try?write=1) Templates ## Your rights as a customer templates A clear written request is often what gets a company to act, and it is the record you need if you take the matter further. These templates ask for the facts a company needs, keep a calm tone and say what you expect to happen next. Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. Your rights as a customer ## Questions people ask ### Are these consumer letter templates free? Yes. Each one is free to fill in and download as Word or PDF, with no account. ### Will a letter get me a refund? It cannot promise one, but a clear, dated request with the order details and what you want is the best first step, and it is the proof you will need later. ### Do these letters depend on a country's consumer law? They are written to work anywhere. Your rights, deadlines and the office to complain to differ by country, so check what applies where you live. ### Should I keep a copy? Yes. Keep the letter, the date you sent it, how you sent it and any reply, in one place. Templates ## More kinds of documents Every category has its own page, so you can see all of its templates at once. [Draft it with nerix](https://nerix.ai/try?write=1)[All templates](https://nerix.ai/templates)