# Post-Implementation Review Template, Free Source: https://nerix.ai/templates/post-implementation-review Check a finished project a few months on: did it deliver the benefits, at what cost, and what to do next. ## Fill it in and preview You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/post-implementation-review) ### Post-implementation review **Project:** New booking system **Sponsor:** Marta Silva, Operations Director **Review led by:** Jin Park, Project office **Go-live date:** 1 March 2030 **Review date:** 3 June 2030 ## 1. Goals and expected benefits Cut booking time from 10 minutes to 3 Remove double bookings Save 2 days of admin work a week ## 2. What was achieved Booking time is now 4 minutes. Double bookings fell from 12 a month to 1. Admin saving is about 1.5 days a week. ## 3. Cost and schedule **Cost:** Planned 85,000. Actual 92,500, 9 percent over **Schedule:** Planned go-live 1 February. Actual 1 March, 4 weeks late ## 4. Quality and stability 3 serious faults in the first month, all fixed. No faults in the last 6 weeks. ## 5. Feedback from users Front desk staff like the speed. Managers want better reports. Two people still use the old paper diary. ## 6. What went well Clear weekly updates. Staff were trained before go-live. ## 7. What did not go well Data cleaning took longer than planned. Testing started late. ## 8. Actions | Action | Owner | Due date | | Build the manager report | Jin Park | 30 July | | Retire the paper diary | Marta Silva | 30 June | | Share lessons with the IT team | Jin Park | 15 June | ## 9. Conclusion The project delivered most of its benefits. Two actions are needed to finish the job. Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. IT and projects ## What this template is for A post-implementation review to check a finished project against its goals: benefits, costs, schedule, quality, user feedback and lessons. Word or PDF. It is free to fill in online, needs no account, and downloads as a Word document or a PDF. [See all IT and projects templates](https://nerix.ai/templates/it-projects) IT and projects ## What you fill in The form asks for 15 details. The document fills itself in as you type. - ### Project name For example: New booking system - ### Project sponsor For example: Marta Silva, Operations Director - ### Review led by For example: Jin Park, Project office - ### Go-live date For example: 1 March 2030 - ### Review date For example: 3 June 2030 - ### Original goals and benefits One per line, as in the project case. For example: Cut booking time from 10 minutes to 3 Remove double bookings Save 2 days of admin work a week - ### What was achieved Give numbers and say how you measured them. For example: Booking time is now 4 minutes. Double bookings fell from 12 a month to 1. Admin saving is about 1.5 days a week. - ### Planned cost and actual cost Name the currency. For example: Planned 85,000. Actual 92,500, 9 percent over - ### Planned and actual schedule For example: Planned go-live 1 February. Actual 1 March, 4 weeks late - ### Quality and stability What went wrong after launch, and what is stable now. For example: 3 serious faults in the first month, all fixed. No faults in the last 6 weeks. - ### Feedback from users Summarise what users and customers said. For example: Front desk staff like the speed. Managers want better reports. Two people still use the old paper diary. - ### What went well One per line. For example: Clear weekly updates. Staff were trained before go-live. - ### What did not go well One per line. For example: Data cleaning took longer than planned. Testing started late. - ### Actions to take One row for each action. For example: Build the manager report | Jin Park | 30 July Retire the paper diary | Marta Silva | 30 June Share lessons with the IT team | Jin Park | 15 June - ### Conclusion A short verdict. For example: The project delivered most of its benefits. Two actions are needed to finish the job. IT and projects ## What is inside The parts of this document, in order. - 1 1. Goals and expected benefits - 2 2. What was achieved - 3 3. Cost and schedule - 4 4. Quality and stability - 5 5. Feedback from users - 6 6. What went well - 7 7. What did not go well - 8 8. Actions - 9 9. Conclusion Templates ## How it works - 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field. - 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done. - 03 ### Download Save it as a Word document to edit further, or as a PDF to send or print. ### Make it yours with AI Open it in the chat and ask for changes: shorter, firmer, another situation, another language. [Adapt it with nerix](https://nerix.ai/try?template=post-implementation-review) ### Was this template helpful? IT and projects ## Questions people ask ### What details does this template ask for? The form asks for 15 details, starting with Project name, Project sponsor, Review led by, Go-live date, Review date. ### Can I download this template as Word or PDF? Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account. ### Is what I type sent anywhere? No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat. ### Are these IT and project templates free? Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price. ### Does a security policy make us secure? No document does that alone. A policy helps when it matches what people really do, so keep it short, explain it to your team and review it every year. ### Is a project charter only for large projects? No. A small project benefits too, because one page that names the goal, the limits and the decision maker prevents most arguments later. Templates ## More in IT and projects - [API integration specification Specify how two systems connect: what data moves, how it is secured, how errors are handled and who owns it. 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IT and projects](https://nerix.ai/templates/change-request) [See all IT and projects templates](https://nerix.ai/templates/it-projects) Templates ## More kinds of documents Every category has its own page, so you can see all of its templates at once. ## Use it in nerix ### Use it in nerix - [Templates](https://nerix.ai/product/templates) - [Long tasks](https://nerix.ai/product/tasks) - [Long documents](https://nerix.ai/product/long-documents) ### Learn more - [How to Make a Document From a Template](https://nerix.ai/help/make-a-document-from-a-template) - [IT and projects](https://nerix.ai/templates/it-projects)