# Grievance Procedure Template, Word and PDF Source: https://nerix.ai/templates/grievance-procedure Buy to download This page shows a preview. Buy the document on nerix.ai to download it as Word and PDF and print it. https://nerix.ai/templates/grievance-procedure # Grievance procedure A fair, written way for employees to raise a work complaint, with steps, people and deadlines. Before you send it Many places set minimum steps, time limits and a right to be accompanied. Check the law and any union or collective agreement where you operate. This is not legal advice. ## Fill it in and preview You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/grievance-procedure) **€4.99, pay once, Word and PDF** Included in every paid nerix plan. ### Grievance procedure **Company:** Northgate Building Ltd **In force from:** 1 January 2027 **Owner:** Head of People ## 1. Purpose A grievance is a worry or complaint an employee has about their work, their working conditions or how they are treated. Northgate Building Ltd wants to hear them early and deal with them fairly, quickly and privately. Raising a grievance in good faith will never count against you. ## 2. Who this applies to All employees, including those on probation. Contractors may use steps 1 and 2. 3. Step 1: talk it through 4. Step 2: put it in writing 5. Step 3: the meeting 6. Step 4: the decision 7. Step 5: the appeal ⁦2 / 2⁩ The full document unlocks when you download The rest is written and waiting, with your answers in place. Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. People and HR ## What this template is for A grievance procedure for employers: how a worker raises a complaint, who hears it, the meeting, decision, appeal and time limits. Fill it in, then Word or PDF. It is free to fill in online and needs no account. The finished Word document and PDF cost €4.99, paid once. [See all People and HR templates](https://nerix.ai/templates/people-hr) People and HR ## What you fill in The form asks for 11 details. The document fills itself in as you type. - ### Company For example: Northgate Building Ltd - ### Who this applies to For example: All employees, including those on probation. Contractors may use steps 1 and 2. - ### In force from For example: 1 January 2027 - ### Who owns this procedure For example: Head of People - ### Who to speak to first, informally For example: Your line manager, or the Head of People if the complaint is about your manager - ### Who receives a written grievance For example: The Head of People (people@northgate.example) - ### Days to hold the meeting after the written complaint Working days. Keep it short enough to be fair. For example: 5 - ### Days to give the written decision after the meeting For example: 5 - ### Days to appeal after the decision For example: 5 - ### Who may come to meetings For example: A colleague or a trade union representative - ### Who hears an appeal For example: A director who was not involved before People and HR ## What is inside The parts of this document, in order. - 1 1. Purpose - 2 2. Who this applies to - 3 3. Step 1: talk it through - 4 4. Step 2: put it in writing - 5 5. Step 3: the meeting - 6 6. Step 4: the decision - 7 7. Step 5: the appeal - 8 8. Rules for everyone - 9 9. Review Templates ## How it works - 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field. - 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done. - 03 ### Download Pay once and get it as a Word document to edit further and as a PDF to send or print. The link comes by email too. ### Was this template helpful? People and HR ## Questions people ask ### What details does this template ask for? The form asks for 11 details, starting with Company, Who this applies to, In force from, Who owns this procedure, Who to speak to first, informally. ### How much does this template cost? €4.99, paid once. Filling it in and seeing the first part is free. You pay when you download the finished Word document and PDF, with no account and no subscription. Every paid nerix plan includes it. ### Can I download this template as Word or PDF? Yes. When you have filled in the form, press Download and pay once. You get the finished document as a Word file to keep editing and as a PDF to send or print, and the link by email. ### Is what I type sent anywhere? While you fill it in, what you type stays in your browser. When you buy the document, your answers go to nerix to make your files. They are kept for seven days so you can download again, then deleted. ### What should I check before I use this template? Many places set minimum steps, time limits and a right to be accompanied. Check the law and any union or collective agreement where you operate. This is not legal advice. ### Are these HR templates free? Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price. ### Do the HR templates follow my country's employment law? They assume no country's law. Employment rules differ a lot, so each template says where to check local requirements before you use it. ### Can a small team use them too? Yes. They work for a team of two or a company of two thousand, and you can cut any section you do not need in the Word version. 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