# Go-Live Checklist Template, Free Source: https://nerix.ai/templates/go-live-checklist Check everything is ready before you launch, and record who decided to go live. ## Fill it in and preview You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/go-live-checklist) ### Go-live checklist **Project:** New customer portal **Launch target:** Production, portal.example.com **Planned go-live:** Saturday 4 March 2028, 06:00 to 09:00 **Launch lead:** Hamza Idrissi ## Testing | Item | Who | Done on | Note | | All planned tests passed | | | | | User acceptance test signed off | | | | | Load test at twice expected traffic | | | | | Two low priority bugs open, accepted by the sponsor | | | | ## Data and migration | Item | Who | Done on | Note | | Test migration run and checked | | | | | Final migration time agreed | | | | | Old data kept read-only for 90 days | | | | ## Security and access | Item | Who | Done on | Note | | Test accounts and default passwords removed | | | | | Security review done | | | | | HTTPS and certificate valid | | | | | Admin access limited to named people | | | | ## Hosting, backups and monitoring | Item | Who | Done on | Note | | Backup taken and a restore tested | | | | | Monitoring and alerts on | | | | | Domain and DNS ready | | | | | Email sending checked | | | | ## People, training and support | Item | Who | Done on | Note | | Support team trained | | | | | Help pages published | | | | | On-call rota for the first week | | | | | Customers told of the date | | | | ## Rollback plan If the checks fail by 09:00, switch DNS back to the old portal (about 15 minutes). Decision by the launch lead. ## Checks right after launch Sign in, place a test order, pay, receive the email, check the dashboards. ## Decision **Go** Fix the two open bugs within one week. **Approved by:** Sofia Marin, Managing Director ______________________ Date: 2 March 2028 Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. IT and projects ## What this template is for A go-live checklist for launching a website, app or system. Check testing, data, security, backups, support and rollback, then record a go or no-go decision. It is free to fill in online, needs no account, and downloads as a Word document or a PDF. [See all IT and projects templates](https://nerix.ai/templates/it-projects) IT and projects ## What you fill in The form asks for 15 details. The document fills itself in as you type. - ### Project or system For example: New customer portal - ### Launch target For example: Production, portal.example.com - ### Planned go-live date and time For example: Saturday 4 March 2028, 06:00 to 09:00 - ### Launch lead For example: Hamza Idrissi - ### Testing One row for each item. The date goes in Done on when it is finished. For example: All planned tests passed User acceptance test signed off Load test at twice expected traffic Two low priority bugs open, accepted by the sponsor - ### Data and migration One row for each item. The date goes in Done on when it is finished. For example: Test migration run and checked Final migration time agreed Old data kept read-only for 90 days - ### Security and access One row for each item. The date goes in Done on when it is finished. For example: Test accounts and default passwords removed Security review done HTTPS and certificate valid Admin access limited to named people - ### Hosting, backups and monitoring One row for each item. The date goes in Done on when it is finished. For example: Backup taken and a restore tested Monitoring and alerts on Domain and DNS ready Email sending checked - ### People, training and support One row for each item. The date goes in Done on when it is finished. For example: Support team trained Help pages published On-call rota for the first week Customers told of the date - ### Rollback plan For example: If the checks fail by 09:00, switch DNS back to the old portal (about 15 minutes). Decision by the launch lead. - ### Checks right after launch For example: Sign in, place a test order, pay, receive the email, check the dashboards. - ### Decision For example: Go - ### Conditions or reasons optional For example: Fix the two open bugs within one week. - ### Approved by For example: Sofia Marin, Managing Director - ### Date of decision For example: 2 March 2028 IT and projects ## What is inside The parts of this document, in order. - 1 Testing - 2 Data and migration - 3 Security and access - 4 Hosting, backups and monitoring - 5 People, training and support - 6 Rollback plan - 7 Checks right after launch - 8 Decision Templates ## How it works - 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field. - 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done. - 03 ### Download Save it as a Word document to edit further, or as a PDF to send or print. ### Make it yours with AI Open it in the chat and ask for changes: shorter, firmer, another situation, another language. [Adapt it with nerix](https://nerix.ai/try?template=go-live-checklist) ### Was this template helpful? IT and projects ## Questions people ask ### What details does this template ask for? The form asks for 15 details, starting with Project or system, Launch target, Planned go-live date and time, Launch lead, Testing. 1 more are optional. ### Can I download this template as Word or PDF? Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account. ### Is what I type sent anywhere? No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat. ### Are these IT and project templates free? Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price. ### Does a security policy make us secure? No document does that alone. A policy helps when it matches what people really do, so keep it short, explain it to your team and review it every year. ### Is a project charter only for large projects? No. A small project benefits too, because one page that names the goal, the limits and the decision maker prevents most arguments later. Templates ## More in IT and projects - [API integration specification Specify how two systems connect: what data moves, how it is secured, how errors are handled and who owns it. 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