# Deviation and Non-Conformance Report Template Source: https://nerix.ai/templates/deviation-report Record what went against the plan or the standard, the cause, who fixes it and who checked it. Before you send it Write down facts, not blame. If anyone was hurt or could have been, report it as an incident as well, because the law may set its own deadline for that. Some contracts and standards say who must be told about a deviation, so check yours. ## Fill it in and preview You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/deviation-report) ### Deviation report DEV-2026-027 | | | | **Project, site or department** | Solbacken housing, block C | | **Exactly where** | Block C, second floor, flat 2B bathroom | | **Date found** | 12 November 2026 | | **Found by** | Johan Ek, site supervisor | | **What it concerns** | Work or workmanship | | **How serious** | Major: affects function, cost or time | ## 1. What should have been done Drawing VS-204 and the supplier's instructions require a waterproof membrane up to 200 mm on all bathroom walls. ## 2. What was found The membrane reaches only 100 mm on the north wall. Tiling had not started. **Evidence:** Photos 1 to 3, tape measurement witnessed by Sara Lind. ## 3. What was done straight away Work in the bathroom stopped and the area marked. Subcontractor told the same day. ## 4. Why it happened The installer worked from an old drawing. Drawing updates were not sent to the subcontractor. ## 5. Actions | Action | Who | By when | Done on | | Install membrane to the required height on the north wall | Subcontractor, Ali Demir | 14 November 2026 | | | Check the other bathrooms in block C | Johan Ek | 15 November 2026 | | | Send every drawing update to subcontractors on the day of issue | Sara Lind | 20 November 2026 | | ## 6. Effect and who has been told **Effect on cost and time:** Two days of rework, paid by the subcontractor. No change to the handover date. **Told:** Client's representative, Eva Nyström, 12 November ## 7. Closing the deviation ☐ The fix has been checked and works ☐ Actions to stop it happening again are done ☐ Records and drawings are updated Reported by: Johan Ek, site supervisor Signature: ______________ Date: ______________ Checked and closed by: ______________ Signature: ______________ Date: ______________ Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are. Operations and quality ## What this template is for Record a deviation or non-conformance: what was found, what should have been done, the immediate fix, the cause, actions with owners and sign-off. Word or PDF, free. It is free to fill in online, needs no account, and downloads as a Word document or a PDF. [See all Operations and quality templates](https://nerix.ai/templates/operations-quality) Operations and quality ## What you fill in The form asks for 15 details. The document fills itself in as you type. - ### Report number For example: DEV-2026-027 - ### Project, site or department For example: Solbacken housing, block C - ### Exactly where For example: Block C, second floor, flat 2B bathroom - ### Date found For example: 12 November 2026 - ### Found by For example: Johan Ek, site supervisor - ### What it concerns For example: Work or workmanship - ### How serious For example: Major: affects function, cost or time - ### What should have been done Name the drawing, standard, contract clause or procedure. For example: Drawing VS-204 and the supplier's instructions require a waterproof membrane up to 200 mm on all bathroom walls. - ### What was found Facts only: what, how much, how it was measured. For example: The membrane reaches only 100 mm on the north wall. Tiling had not started. - ### Evidence (optional) optional For example: Photos 1 to 3, tape measurement witnessed by Sara Lind. - ### What was done straight away For example: Work in the bathroom stopped and the area marked. Subcontractor told the same day. - ### Why it happened (optional at first) optional Ask why until you reach something that can be changed. For example: The installer worked from an old drawing. Drawing updates were not sent to the subcontractor. - ### Actions One row for each thing to fix the problem or stop it happening again, each with one owner and a date. For example: Install membrane to the required height on the north wall | Subcontractor, Ali Demir | 14 November 2026 | Check the other bathrooms in block C | Johan Ek | 15 November 2026 | Send every drawing update to subcontractors on the day of issue | Sara Lind | 20 November 2026 | - ### Effect on cost and time (optional) optional For example: Two days of rework, paid by the subcontractor. No change to the handover date. - ### Who has been told (optional) optional For example: Client's representative, Eva Nyström, 12 November Operations and quality ## What is inside The parts of this document, in order. - 1 1. What should have been done - 2 2. What was found - 3 3. What was done straight away - 4 4. Why it happened - 5 5. Actions - 6 6. Effect and who has been told - 7 7. Closing the deviation Templates ## How it works - 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field. - 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done. - 03 ### Download Save it as a Word document to edit further, or as a PDF to send or print. ### Make it yours with AI Open it in the chat and ask for changes: shorter, firmer, another situation, another language. [Adapt it with nerix](https://nerix.ai/try?template=deviation-report) ### Was this template helpful? Operations and quality ## Questions people ask ### What details does this template ask for? The form asks for 15 details, starting with Report number, Project, site or department, Exactly where, Date found, Found by. 4 more are optional. ### Can I download this template as Word or PDF? Yes. When you have filled in the form, save it as a Word document to keep editing, or as a PDF to send or print. It is free and needs no account. ### Is what I type sent anywhere? No. What you type stays in your browser while you fill in the document. It only goes to nerix if you choose to open the template in the chat. ### What should I check before I use this template? Write down facts, not blame. If anyone was hurt or could have been, report it as an incident as well, because the law may set its own deadline for that. Some contracts and standards say who must be told about a deviation, so check yours. ### Are these operations templates free? Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price. ### Do they meet a standard such as ISO 9001? They are a practical starting point and certify nothing. Standards and safety laws differ by industry and country, so check what applies to you. ### Who should approve a procedure? The person who owns the process and a manager who can authorise it. The procedure template has fields for both, and for the review date. Templates ## More in Operations and quality - [Allergen and food safety record One page for the kitchen: allergens by dish, daily temperature and cleaning checks, and what was done about problems. Operations and quality](https://nerix.ai/templates/allergen-and-food-safety-record) - [Asset handover and return form Record equipment given to a person and returned later, with condition and signatures. 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Operations and quality](https://nerix.ai/templates/class-register) [See all Operations and quality templates](https://nerix.ai/templates/operations-quality) Templates ## More kinds of documents Every category has its own page, so you can see all of its templates at once. ## Use it in nerix ### Use it in nerix - [Templates](https://nerix.ai/product/templates) - [Quality records](https://nerix.ai/product/quality-records) - [Checks](https://nerix.ai/product/audits) ### Learn more - [How to Make a Document From a Template](https://nerix.ai/help/make-a-document-from-a-template) - [Operations and quality](https://nerix.ai/templates/operations-quality)