# Business Continuity Plan Template, Word and PDF

Source: https://nerix.ai/templates/business-continuity-plan

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# Business continuity plan

Plan how to keep critical work going through a fire, outage, supplier failure or loss of people.

Before you send it

Test the plan at least once a year. A plan nobody has practised often fails when it is needed. Check whether your sector or customers require specific continuity measures.

## Fill it in and preview

You are signed in. Fill it in your workspace and it is kept as a document you can send, share and have signed. [Open in your workspace](https://app.nerix.ai/documents/templates/business-continuity-plan)

**€4.99, pay once, Word and PDF** Included in every paid nerix plan.

### Business continuity plan

**Company:** Northgate Supplies Ltd **Plan owner:** Tomas Weber, Operations Director **Last updated:** 5 February 2027 **Next test:** September 2027

## Purpose

This plan says how Northgate Supplies Ltd will keep its most important work going, and recover the rest, when something serious disrupts normal operations.

## Critical functions and recovery times

| Function | How quickly it must be back |

| Taking customer orders | Restore within 4 hours |

| Dispatching goods | Restore within 1 day |

| Paying staff | Restore within 3 days |

| Customer support | Restore within 1 day |

## Disruptions planned for

Building unusable (fire, flood, no access) Main IT system or internet down Key supplier fails More than 30% of staff absent Cyber attack

Workarounds and recovery steps

Crisis team

Key suppliers

Communication

Data and equipment kept ready

⁦2 / 2⁩

The full document unlocks when you download

The rest is written and waiting, with your answers in place.

Templates are a careful starting point, not legal advice. Where the law matters, check what applies where you are.

Operations and quality

## What this template is for

A business continuity plan template: critical functions, risks, recovery times, workarounds, roles and contacts, so you can keep working through a disruption.

It is free to fill in online and needs no account. The finished Word document and PDF cost €4.99, paid once. [See all Operations and quality templates](https://nerix.ai/templates/operations-quality)

Operations and quality

## What you fill in

The form asks for 11 details. The document fills itself in as you type.

- ### Company name For example: Northgate Supplies Ltd
- ### Plan owner For example: Tomas Weber, Operations Director
- ### Last updated For example: 5 February 2027
- ### Next test optional For example: September 2027
- ### Critical functions One row for each function. For example: Taking customer orders | Restore within 4 hours Dispatching goods | Restore within 1 day Paying staff | Restore within 3 days Customer support | Restore within 1 day
- ### Disruptions planned for One per line. For example: Building unusable (fire, flood, no access) Main IT system or internet down Key supplier fails More than 30% of staff absent Cyber attack
- ### Workarounds and recovery steps One scenario per line, with what you will do. For example: Building unusable: staff work from home, phones forwarded to mobiles, stock sent from the second warehouse. IT down: orders taken by phone on paper forms, entered later. Supplier fails: use the backup supplier list, order within 24 hours.
- ### Crisis team and roles One row for each person. For example: Incident lead | Tomas Weber | +00 000 000 0001 Communications | Priya Nair | +00 000 000 0002 IT recovery | Sam Ortiz | +00 000 000 0003 Finance | Ines Costa | +00 000 000 0004
- ### Key suppliers and contacts optional One row for each supplier. For example: Internet provider | NetLine | support number Cloud host | HostCo | emergency desk Insurer | SafeCover | claims line
- ### How we will tell people Who is told, how, and how fast. For example: Staff by group message and phone tree within 1 hour. Customers by email and website notice within 4 hours. Suppliers by phone.
- ### Data, documents and equipment kept ready optional For example: Daily backups held off site, tested monthly. Printed contact list in the manager's bag. Two spare laptops at head office.

Operations and quality

## What is inside

The parts of this document, in order.

- 1 Purpose
- 2 Critical functions and recovery times
- 3 Disruptions planned for
- 4 Workarounds and recovery steps
- 5 Crisis team
- 6 Key suppliers
- 7 Communication
- 8 Data and equipment kept ready
- 9 When the plan is activated
- 10 Keeping the plan alive

Templates

## How it works

- 01 ### Fill in Type your details in the form. The document fills itself in as you type; click any gap to jump to its field.
- 02 ### Check Read it through. Gaps you have not filled stay marked, so nothing goes out half done.
- 03 ### Download Pay once and get it as a Word document to edit further and as a PDF to send or print. The link comes by email too.

### Was this template helpful?

Operations and quality

## Questions people ask

### What details does this template ask for?

The form asks for 11 details, starting with Company name, Plan owner, Last updated, Critical functions, Disruptions planned for. 3 more are optional.

### How much does this template cost?

€4.99, paid once. Filling it in and seeing the first part is free. You pay when you download the finished Word document and PDF, with no account and no subscription. Every paid nerix plan includes it.

### Can I download this template as Word or PDF?

Yes. When you have filled in the form, press Download and pay once. You get the finished document as a Word file to keep editing and as a PDF to send or print, and the link by email.

### Is what I type sent anywhere?

While you fill it in, what you type stays in your browser. When you buy the document, your answers go to nerix to make your files. They are kept for seven days so you can download again, then deleted.

### What should I check before I use this template?

Test the plan at least once a year. A plan nobody has practised often fails when it is needed. Check whether your sector or customers require specific continuity measures.

### Are these operations templates free?

Most are. Fill in and download them for free as Word or PDF, with no account. A few longer documents are premium: free to fill in, paid once to download, and marked with their price.

### Do they meet a standard such as ISO 9001?

They are a practical starting point and certify nothing. Standards and safety laws differ by industry and country, so check what applies to you.

### Who should approve a procedure?

The person who owns the process and a manager who can authorise it. The procedure template has fields for both, and for the review date.

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[See all Operations and quality templates](https://nerix.ai/templates/operations-quality)

Templates

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### Use it in nerix

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### Learn more

- [How to Make a Document From a Template](https://nerix.ai/help/make-a-document-from-a-template)
- [Operations and quality](https://nerix.ai/templates/operations-quality)
